NICE TO SEE YOU
CHIENG AN JUNIOR HIGH School

Unit 6:THE ENVIRONMENT
Period 40 Lesson 4: Write
Unit 6
THE ENVIRONMENT
Period 40 Lesson 4: Write
A complaint letter (SCRAP)
Situation: state the reason for writing
Complication: mention the problem
Resolution: make a suggestion
Action: talk about future action
Politeness: end the letter politely
A complaint letter
has five sections
When the trucks of your company have a short break on the streets around my house. The drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
I look forward to hearing from you and seeing good response from your company.
I am writing to you about the short stop of your trucks around my house on their way to the north.
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.
26 Tran Phu Street
Ha Noi
October 9, 2003
The director
L& P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir / Madam
Yours faithfully
Tran Vu Nhat
Situation
Complication
Resolution
Action
Politeness
When the trucks of your company have a short break on the streets around my house. The drivers have left lots of garbage on the ground after their refreshment. When the trucks leave the place, the ground is covered with trash and a few minutes later there is smell and flies.
I look forward to hearing from you and seeing good response from your company.
I am writing to you about the short stop of your trucks around my house on their way to the north.
I would suggest that your company should tell your drivers to clear up all the trash on the ground before leaving.
26 Tran Phu Street
Ha Noi
October 9, 2003
The director
L& P Transport Company
431 Le Loi Boulevard
HCMC
Dear Sir / Madam
Yours faithfully
Tran Vu Nhat
Situation
Complication
Resolution
Action
Politeness
- What does Mr Nhat complaint about?
- What problems does he mention?
- What does he suggest?
fine (v) phạt
frog (n) con ếch
toad(n) con cóc
prohibit (v) cấm
float (v) nổi
b) These days, many people begin to catch fish in the lake behind your house. What makes you worried most is they use electricity to catch fish. A lot of fish died and floated on the water surface. Other animals such as frogs, toads, and even birds also died from electric shock waves. You think that local authorities should prohibit and fine heavily anyone catching fish in this way.

1 . What do people do in the lake behind your house these days ?

What makes you worried ?

3. What should you do to protect the environment ?
2. I/ worried/ because/ they/ not/ use/ fishing rod/net/ but/ use electricity/ catch/ fish.
4. Other animals/ such/frogs/ toads/ even birds/ die/ from electric shock waves.
1. I/write/you/ about/ the problem/fish / the lake/behind/ house.
3. After/short time/ they/ leave/ the lake/ a lot/fish/ die/float/ the water surface.
37 To Hieu Street Son La
January 10, 2014
Dear Mr. president,
Yours faithfully
Quang Anh
5. I/ would/ suggest/local authorities/ prohibit/ fine/ heavily/ anyone using/ this way/ of/ catch/ fish.
6. I/ look/ forward / hear/ you/see/ the protection/ environment/ from/ local authority.
Complete this letter. Using words and phrases given
I am worried because they don’t use fishing rod or net but use electricity to catch fish. After a short time they left the lake a lot of fish died and floated on the water surface. Other animals such as frogs, toads and even birds have died from electric shock waves.
I look forward to hearing from you and seeing the protection of environment from the local authority.
I am writing to you about the problem of fish in the lake behind my house.
I would suggest the local authorities should prohibit and fine heavily anyone using this way of catching fish.
37 To Hieu Street
Son La
January 10, 2014
Dear Mr. president
Yours faithfully
Quang Anh
Situation
Complication
Resolution
Action
Politeness
What should you do to keep our environment clean and green?

Write the letter again.

2. Learn new words by heart.

3. Prepare: Language focus.